What Is Morse
Never miss a customer.
Morse is revolutionizing the Toll-Free industry by offering both Toll-Free 1-800 number texting, as well as text enabling your existing business landline numbers.
We know in the business world time equals money, and our systems are designed to make interacting with your clients via text messages a quick and easy process.
Our enhanced easy-to-use portal allows you to delegate to whom, and how incoming text messages are assigned on your text enabled 800 Toll-Free phone number.
Morse empowers your different personnel groups with the ability to simultaneously support multiple client requests. You can handle texts such as reservations,
while you text with suppliers, all while our automated response systems handle the more repetitive, lower level customer interactions of every business without you lifting a finger.
With our automated response system detecting when a client texts you key words, such as “hours” of operation, and automatically responding instantly with your business hours, or other information.
Your employees never have their attention pulled from a client by an inconvenient phone call asking for basic information.
This leaves employees free to focus on more complex requests or in person interactions with your customer base, creating better experiences and more loyal customers.
Our system functions just like regular texting, so it is easy for new employees to pick up and grasp without requiring any specialized knowledge or training.
Our easy to use interface enables employees to interact directly with customers and by removing as many routine tasks as possible, employees are better able to focus on the remaining more complex requests by clients.
Let us show you how a simple, automatic response system tied into your 1-800 number can free up expensive employee hours from answering the same simple questions.